Bisma Timur II block D1
No.36 Sunter – Jakarta utara

Terms & Conditions

1. About Us

Cricket Store Jakarta was established in 1999 in Jakarta, Indonesia. We specialize in the procurement of goods and supply of sports equipment and accessories, particularly cricket, hockey, and other sporting goods, serving individuals, private institutions, and government agencies across Indonesia and internationally.


2. Use of Website

By using our website, you agree:

  • To use this website for lawful purposes only

  • Not to misuse, copy, or distribute content without permission

  • Not to attempt unauthorized access to our systems

We reserve the right to restrict or terminate access if misuse is detected.


3. Products & Services

  • All products displayed are subject to availability.

  • We reserve the right to modify, discontinue, or update products without prior notice.

  • Product images are for illustration purposes only. Actual products may slightly vary.


4. Pricing

  • All prices are listed in Indonesian Rupiah (IDR) unless stated otherwise.

  • Prices may change without prior notice.

  • Taxes, shipping, and additional charges (if applicable) will be calculated at checkout.


5. Orders & Payment

  • Orders are confirmed only after successful payment verification.

  • We reserve the right to cancel any order due to pricing errors, stock unavailability, or suspicious transactions.

  • Payment must be completed using the available payment methods on the website.


6. Shipping & Delivery

  • Delivery timelines depend on the shipping destination and courier service.

  • Cricket Store Jakarta is not responsible for delays caused by courier services, customs clearance, or unforeseen circumstances.

  • Risk of loss transfers to the customer once the product is handed over to the shipping provider.


7. Returns & Refunds

  • Returns must be requested within 7 days of receiving the product.

  • Products must be unused, in original packaging, and accompanied by proof of purchase.

  • Refunds will be processed after inspection and approval.

  • Shipping costs for returns may not be refundable unless the product is defective or incorrect.


8. Warranty

Certain products may include manufacturer warranties. Warranty claims must follow the manufacturer’s terms and conditions.


9. Intellectual Property

All website content including logos, text, images, graphics, and designs are the property of Cricket Store Jakarta and may not be reproduced without written permission.


10. Limitation of Liability

Cricket Store Jakarta shall not be liable for:

  • Indirect or consequential damages

  • Loss of business, revenue, or data

  • Any damages arising from misuse of products

Our maximum liability shall not exceed the total purchase amount of the product.


11. International Orders

For international shipments (e.g., Fiji, New Zealand, Australia, South America, Malaysia, Dubai), customers are responsible for:

  • Customs duties and taxes

  • Compliance with local import regulations


12. Privacy Policy

We respect your privacy. Personal information collected during transactions will only be used for order processing, communication, and service improvement. We do not sell or share customer data with unauthorized third parties.


13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Indonesia.


14. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective once posted on the website.


15. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Cricket Store Jakarta
Jakarta, Indonesia
Email: [email protected]
Phone: +62216514260, +62819 1947 0022
Website: https://www.akgrainsports.com